• Fast Delivery
  • Expert Support
  • Low Trade Prices
  • Quality Products

Collections

Thank you for choosing BaseTec for your construction materials. Our goal is to get the right products to you, as quickly as possible, and at the right price. However, if you would prefer to collect your materials directly from one of our branches, please read below for more details on how to do so.

1. Collections:

To place an order for collection, please call one of our branches directly using the contact details below. Our team will be able to check stock levels of your chosen product, and let you know the best time to come in and collect your order at no extra cost.

2. Branch Locations:

With trade counters at both of our branches in Kent and Yorkshire, you can call ahead to place your order, then drop in to collect it at a time that best suits you:

Head Office:

Address:
17-19 Sovereign Way
Tonbridge
Kent
TN9 1RH
Phone: 01732 906 826

Opening Hours:
Monday to Friday
7am to 5pm

Northern Office

Address:
Unit 6b, Gibraltar Island Road
Old Mill Business Park
Hunslet
Leeds
LS10 1RJ
Phone: 0113 521 6789

Opening Hours:
Monday to Friday
7am to 5pm

3. Deliveries:

Please refer to our Delivery page for full details of our delivery policy and terms, including time frames, fees, exclusions and geographical areas.

We aim to dispatch and deliver all our products within their specified time frames. You will be notified via email when your products have been dispatched. This will include details of your order and the expected delivery time. BaseTec will contact you via email or phone if there are any delays in picking your order or after dispatch.

If any products are out of stock or unavailable at the time of ordering, the BaseTec team will contact you by phone or email to discuss your options.

4. Returns:

Our promise to you is we will always provide high quality products, delivered efficiently, and ready for use. We understand products sometimes may need to be returned; in this case, our Returns page will advise our rules and how to go about returning products.

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